Asking Difficult Questions
Thursday 3 September, 10:00 am - 12:00 pm (UK time)
In person
RBC Brewin Dolphin Cardiff
1 1/2 hours
Saskia Yeo, Communications and Sales Trainer, RBC Brewin DolphinNatalie Walker, Director - Head of Skills, RBC Brewin Dolphin
Agenda
- 10:00 Arrival
- 10:30 Start
- 12:00 End session
Lunch provided after session
Asking Difficult Questions
Techniques and practical examples to navigate the awkward questions that are often crucial to the growth of an adviser’s business. These will focus on two specific areas:
- Objection handling when increasing fees
- Asking for referrals
Learning Objectives - to be confirmed
Venue
RBC Brewin Dolphin Cardiff
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements. 1 1/2 hours CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/learning/cpd/.
Previous
Tue 18 Aug, 9:30 am - 3:00 pm
In person
Ramside Hall Hotel