SMP Mortgage & Protection Roadshow Q1, South Wales

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We regret to inform you that in light of the advice given by the Government we have cancelled this conference.

In order for you not to miss out on the valuable content please note that we always video record all of our CPD content. You can find the video on our Vimeo channel a few weeks after the delivery of the London version of each agenda. If you then feel confident that you have met the learning objectives after watching the recorded video, you can always self certify for your CPD records

The Society of Mortgage Professionals are pleased to announce their 2020 conferences, starting in March. With a line up of superb industry speakers and broad programme of highly topical key presentations, these events will contribute to your enhanced knowledge and annual CPD in our pursuit to drive professional standards in the mortgage sector.

There will also be plenty of opportunities to network with both your peers and speakers throughout the day and lunch will also be provided.

Highlights of the agenda include:

  • Mortgage Market Overview & Technology
  • Later Life Lending
  • FCA Regulatory Update
  • Income Protection
  • Client Retention

Benefits of attendance:

  • Gain essential and business relevant insight and ideas from industry experts
  • Benefit from the Society of Mortgage Professional’s professional development programme
  • Obtain accredited CPD
  • An opportunity to network with your peers and speakers to share good practice
  • Understand how your professional body is working to shape the profession.


08:45 - 09:30 Delegate Registration

09:30 - 09:40 Chair’s Welcome and Introduction

Chairperson: Matthew Hall, CII

09:40 - 10:10 Mortgage Market Update & The Impact of Technology Changes

2019 was an exceptional year in the intermediated mortgage market, what lies ahead in 2020 and beyond? How will the fast-evolving technology in this sector aid IFAs and Mortgage advisers and what threats/challenges will this bring?

Learning Objectives

  • Develop a greater understanding of the mortgage market from a distributor’s perspective.
  • Understand some of the effects the economy is having on the market.
  • Learn how technology will influence this sector of the market

Speaker: Craig Hall, Legal and General Mortgage Club

10:10 - 10:40 The Need for Specialist Finance in the Market

In this session, we take a look at how market conditions today are creating demand for specialist finance. Increasing loan to income ratios, product transfers and longer-term fixed rate mortgages are creating the perfect storm for intermediaries. We take you through these market factors to understand the implications on your business, and how you can use specialist finance solutions to help your clients.

Learning Objectives

  • Understand current trends in the market
  • Understand what is specialist finance?
  • Understand when specialist finance can help your clients

Speaker: Paul Huxter, Enterprise Finance

10:40 - 11:05 Morning Break

11:05 - 11:35 Later Life Lending and Vulnerability: A Mutually Exclusive Dilemma?

Given the recent rise in popularity of equity release as well as other forms of later life lending, the issue of vulnerability is once again in the spotlight as the regulator starts to turn up the heat on this vitally important topic. With half of all UK adults displaying one or more characteristics of being potentially vulnerable (and with that figure likely to be higher amongst the over-55s), what is the industry already doing about spotting and dealing with vulnerable clients and what more should it do? Should potentially vulnerable clients ever be recommended to take on substantial debt in later life? In our presentation we will set the scene by looking at the current growth of equity release and its uses. We will also consider future growth drivers such as the use of housing equity to help pay for social care and in turn the additional due diligence that will fall upon the shoulders of advisers making recommendations for later life loans to potentially vulnerable people. We will also share some of the outputs from adviser research we have conducted on the subject of vulnerability and consider some of the ways in which the industry can react to meet the highest quality bars of advice set by the regulator for the protection of vulnerable clients.

Learning Objectives

  • Understand the current market map and shape, the uses of equity release and the future drivers of growth in context of vulnerable clients.
  • Gain insights into adviser attitudes to and understanding of the issue of vulnerability, alongside research data relating to the subject of vulnerability
  • Understand how the industry is responding to this challenge and the tactics that can be deployed to help spot and protect vulnerable clients.

Speaker: Rachel Flanagan, more2life

11:35 - 12:15 Help Future Proof Your Business

What do you imagine your business will look like in 12 months’ time? Now, ask yourself the same question again considering the following points: · Will it be well equipped to deal with potential changes to the mortgage market? · With customers growing specialist requirements, will your business be in a good position to support them and suggest the relevant borrowing solutions? · How much time do you allocate to ongoing education, ensuring you’re up-to-date with the market and its product/criteria landscape? · How are you ensuring you remain relevant to your customers and have an edge on your competition? Roger Morris, Precise Mortgages’ Director of Sales, will lead a session that explores the above questions to help you ensure that your business remains relevant in a changing market. This will include an overview of how the UK’s leading specialist lender*, Precise Mortgages, is well placed to help you continue to drive business growth and optimise future opportunities. He’ll demonstrate how specialist lenders are able support you in getting your customers the product they need and give insight into what you can do to meet their changing needs as the market continues to evolve. Roger will also talk through the significance of maintaining a strong online presence that can help keep you ahead of the competition, as well as why being able to offer education and advice as the market becomes more complex is increasingly important.

Learning Objectives

  • Identify customers that may benefit from specialist lending solutions, including the self-employed and credit impaired.
  • Understand more about Precise Mortgages’ Buy to Let Calculators, discovering how they can help you understand your customer’s’ bespoke options and potential maximum borrowing quickly and efficiently.
  • Review the different structures and complexities of buy to let ownership and understand how specialist lenders such as Precise Mortgages can help you identify new opportunities.

Speaker: Roger Morris, Precise Mortgages

12:15 - 12:45 Client Retention - Threats and Opportunities

Coventry for intermediaries will give an update on the current size of the refinance area of the mortgage market and the opportunity it brings, as well as some potential future market changes and disruption. The session will also cover the importance of regular customer contact and how technology will develop to give intermediaries and their customers more options. They will also discuss the important part intermediaries play in ensuring customers get advice.


Learning Objectives

  • Identify the opportunities that exists in the refinance market
  • Learn about possible changes in market in the next few years and how this could impact customer relationships
  • Understand how technology will give customers more choice
  • Identify the ways to encourage regular customer contact and ensure they receive advice

Speaker: Ben Williams, Coventry Building Society

12:45 - 12:50 Chair's Close

12:50 - 13:40 Lunch


CPD CII Scheme
SMP Accredited 2h 40min

This event has been accredited by the Personal Finance Society and the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.


Matthew Hall


Craig Hall

Legal and General Mortgage Club

Paul Huxter

Enterprise Finance

Rachel Flanagan


Roger Morris

Precise Mortgages

Ben Williams

Coventry Building Society


The Vale Resort

Hensol Park
Vale of Glamorgan
CF72 8JY

Partners in professionalism


Click on the ‘Book Now’ button above. Once you have logged into your PFS account you will be taken to the booking pages for this conference.

Yes. If the Conference or session you want to attend is full, there are often cancellations so if you go on the waiting list it is likely you will be able to attend. Click on the ‘Book Now’ button above to go onto the Waiting List.

You can amend your registration details by logging into your Events profile. Click on the ‘My Events’ button to do so now.

It could be that you have entered your email address incorrectly or that you have switched to a new email address, or that for some technical reason your registration failed. Please contact the Personal Finance Society Conference office at and we can check your records.

At the present we are not able to automatically upload the CPD records, but we hope to be able to offer that service in the near future.

Please also note that you MUST sign in at the Conference for all sessions you attend in order for the Conference Office to validate your attendance.

You will be able to download your CPD Certificate from the PFS website after the event, and will receive an email with the link once we have recorded your attendance online. Although we do our best to do this as soon as possible after a conference, in some circumstances this may take a few days. If you are not able to download your CPD Certificate after 7 working days please email to clarify this.

Please click here to view the schedule of forthcoming Conferences and regional events and what CPD sessions will be covered.

For general information and links about the CPD process, please click here.

To log-in and view your CPD records, please click here.

If you have any further queries about CPD, please contact the Personal Finance Society /CII on 020 7808 5616.

We will do our best to accommodate all special and/or dietary requirements. You can make us aware of this as part of the registration process, or update your Event Profile on the PFS website (click on My Events to login and then edit your requirements on your Event Profile).

Please email the Conference Office at after the Conference and we will send you all the post event literature.

The dress code is business attire.