Isle of Man Regional Conference Q4 2019

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Invaluable CPD & skills training

The Personal Finance Society’s quarterly Regional Conferences offer members a full day of topical, insightful and business relevant CPD, delivered by leading subject specialists.

Attendance also offers the opportunity to network and share good practice with your professional peers, local to where you live and/or work.

There will be updates on research, new developments and initiatives from the Personal Finance Society and your local PFS Regional Committee will be happy to share information about member services, qualifications and pro bono initiatives.  

Join the conversation on twitter and be sure to register now to secure your free place at this event.


08:45 - 09:30 Delegate Registration

09:30 - 09:40 Chair’s welcome and AGM

Chairperson: John Walker, Edgewater Associates Ltd

09:40 - 10:15 Pulling all the levers – from the normal to the niche

Investors face no shortage of challenges – a slowing global economy, ongoing trade disputes and rising geopolitical tensions dominate the headlines. Amongst all of this, the demand for growth and income continues unabated and so a new approach to achieving investment goals whilst managing risk is needed. The ability to manage portfolio risk ‘dynamically’ is crucial in order to achieve our clients’ investment goals – but what do we mean by this, and how does it actually work in practice? We will look at the various sources of risk indicators, how we can interpret these, and as a result, which levers we can pull in the multi asset universe in order to alter portfolio risk positioning. We will explain how this is implemented in ‘real life’ scenarios and highlight the importance of a truly flexible approach to portfolio construction.

  • Recognise risk indicators, and the ways in which they can be interpreted
  • Learn how to dynamically manage risk in multi asset portfolios
  • Understand the benefits of this flexible approach


Speaker: Rachael Dunbar-Nasmith, Cornelian Asset Managers

10:15 - 10:50 Understanding – Making complex things simple, not the other way around

In an industry creating increased complexity, regulation putting the responsibility of client understanding on the adviser, and markets likely to incite clients to ask difficult questions, we need to speak ‘client’ rather than ‘finance’. 1. What will get a client’s attention? 2. How can we keep the client interested and engaged long enough to receive the information? 3. What do they want or need to know? 4. How are their feelings connected to their outcome? 5. Are we chasing the wrong returns?

By the end of this session you will understand:

  • The regulatory requirements for client understanding
  • The techniques and tools available to aid understanding
  • The behaviour psychological theories that apply
  • The limitations of unit price returns and measurements

Speaker: Chris Jones, Dynamic Planner

10:50 - 10:55 Membership Officer

Committee: Laura Critchley, Hockney Stevens Chartered Financial

10:55 - 11:20 Morning break

11:20 - 11:25 Chartered Champion

Chartered Champion: John Hockney, Hockney Stevens Chartered Financial

11:25 - 12:00 Retirement Income – Past, Present and Future

In recent years, the regulator has continued their focus on how to create an environment where clients are getting good outcomes. In the retirement advice arena things have changed, particularly with the advent of pension freedoms. There was, perhaps, a definitive track to run on in the past, when it came to taking retirement income. That is no longer the case. There are some great opportunities to give people more flexibility in retirement than ever before, but these are not without a degree of risk. Whilst the pensions advice environment has changed for firms and consumers, the annuity market has also been developing, particularly in the area of personalisation. Whilst, in PS19/01, the regulator has reminded firms about the importance establishing eligibility for an ‘enhanced’ annuity, the accuracy of information to get a ‘market-leading’ rate is specifically highlighted. In fact, seemingly small details can make a big difference. So, what does the future hold? The combination of changing advice models and freedom and choice has led to greater adoption of technology and platforms. What does this mean for the way guarantees are put in place and the interaction with other funds and assets? How can advisers manage the balance between freedom, choice and certainty?

By attending this session, advisers will be able to:

  • Discuss the fundamental shift in risks relating to the retirement market
  • Understand the key elements relating to guaranteed income as published in PS19/01
  • Recognise the importance of accurate underwriting information
  • Discuss how to achieve the balance between flexibility and a guaranteed income for life

Speaker: Karl Steadman, Just.

12:00 - 12:35 Discretionary Investment Management – making simple things sound complex

Tom will firstly provide an update on the global investment market outlook. He will then look in detail at the rise over the past few years of passive investing, the investment vehicles involved, the advantages of that approach compared to traditional active management, and how best to employ both within our clients’ portfolios. Tom will then give an investment manager’s view on how to construct multi-asset class client portfolios, avoid ‘false diversification’, and talk through some examples of seemingly medium risk balanced portfolios, but with radically different underlying investment characteristics.

  • Have been updated on global investment markets
  • Recognise how best to employ active and passive investment techniques
  • Understand client portfolio construction, and how to avoid false diversification

Speaker: Tom Richards , Canaccord Genuity Wealth Management

12:35 - 12:40 Professional Qualifications Officer

Committee: Natalie-Jayne Bush, Thornton CFP

12:40 - 13:20 Lunch

13:20 - 13:55 Diabetes Life cover

For people with diabetes, taking out life cover can be a long and complicated process, with many struggling to find competitively priced insurance. So we’ve created life cover designed specifically for people with type 1 and type 2 diabetes mellitus. We’re offering people with diabetes tailored cover with premiums that can be reduced to reward good control of the condition. Diabetes Life Cover offers a much simpler application process that’s specifically tailored to people with diabetes – so we don’t need to ask any unnecessary questions. Your clients will have access to our Helping Hand support service from the day their plan starts. This gives them access to a dedicated nurse who can provide tailored support for as long as it’s needed.

  • Have an awareness of the rising problem of Diabetes in the UK today and the extent to which it is affecting a significant portion of the population.
  • Understand the levels of cover available with Royal London Diabetes Life Cover.
  • Understand where to go to create and apply for Diabetes Life Cover.
  • Understand how your clients can manage their premium in line with how they are managing their diabetes condition.

Speaker: Gregor Sked, Royal London

13:55 - 14:55 Retirement Case Study

You have been contacted by a couple who are approaching retirement. They have never had financial advice before and while they recognise the need for advice, they are wary of doing so. Together, we will first task look at how to build rapport with new clients who are wary of taking advice. For the second task, we will review the client's key personal and financial information and some general objectives, to consider the additional hard/soft facts we would need to establish, further clarify the client's objectives and identify the issues we would need to consider when advising them. Having done that, the third task will be to devise a retirement decumulation solution that would meet the revised client objectives and address the issues we identified in task 2.

In this interactive session, we will be covering the following:

  • Building rapport with new clients
  • Getting beyond the factfind – clarifying the clients' aims and objectives and identifying issues to consider when advising them
  • A cunning plan – putting in place a decumulation strategy that achieves their objectives

Speaker: Paul Duckworth, Chartered Financial Planner at Paul Duckworth IFA

14:55 - 15:00 Chair's Close


CPD CII Scheme
PFS Accredited 3h 55min

This event has been accredited by the Personal Finance Society and the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.


John Walker

Edgewater Associates Ltd

Rachael Dunbar-Nasmith

Cornelian Asset Managers

Chris Jones

Dynamic Planner

Laura Critchley

Hockney Stevens Chartered Financial

John Hockney

Hockney Stevens Chartered Financial

Karl Steadman


Natalie-Jayne Bush

Thornton Chartered FP

Gregor Sked

Royal London

Paul Duckworth

Chartered Financial Planner at Paul Duckworth IFA

Tom Richards

Canaccord Genuity Wealth Management


Sefton Hotel

Harris Promenade - Douglas
Isle of Man

Partners in professionalism


Click on the ‘Book Now’ button above. Once you have logged into your PFS account you will be taken to the booking pages for this conference.

Yes. If the Conference or session you want to attend is full, there are often cancellations so if you go on the waiting list it is likely you will be able to attend. Click on the ‘Book Now’ button above to go onto the Waiting List.

You can amend your registration details by logging into your Events profile. Click on the ‘My Events’ button to do so now.

It could be that you have entered your email address incorrectly or that you have switched to a new email address, or that for some technical reason your registration failed. Please contact the Personal Finance Society Conference office at and we can check your records.

At the present we are not able to automatically upload the CPD records, but we hope to be able to offer that service in the near future.

Please also note that you MUST sign in at the Conference for all sessions you attend in order for the Conference Office to validate your attendance.

You will be able to download your CPD Certificate from the PFS website after the event, and will receive an email within 48 of the event with the link to download your CPD certificate.

If you are unable to download your CPD Certificate after 48 hours, please email to clarify this.

Please click here to view the schedule of forthcoming Conferences, regional events and what CPD sessions will be covered.

For general information and links about the CPD process, please click here.

To log-in and view your CPD records, please click here.

If you have any further queries about CPD, please contact the Personal Finance Society /CII on 020 8989 8464.

We will do our best to accommodate all dietary requirements. You can make us aware of this as part of the registration process, or update your Event Profile on the PFS website (click on My Events to login and then edit your requirements on your Event Profile).

Please email the Conference Office at after the Conference and we will send you the presentation slides.

The dress code is business attire.