Invaluable CPD & skills training
The Personal Finance Society’s quarterly Regional Conferences offer members a full day of topical, insightful and business relevant CPD, delivered by leading subject specialists.
Attendance also offers the opportunity to network and share good practice with your professional peers, local to where you live and/or work.
There will be updates on research, new developments and initiatives from the Personal Finance Society and your local PFS Regional Committee will be happy to share information about member services, qualifications and pro bono initiatives.
Join the conversation on twitter and be sure to register now to secure your free place at this event.
Investors face no shortage of challenges – a slowing global economy, ongoing trade disputes and rising geopolitical tensions dominate the headlines. Amongst all of this, the demand for growth and income continues unabated and so a new approach to achieving investment goals whilst managing risk is needed. The ability to manage portfolio risk ‘dynamically’ is crucial in order to achieve our clients’ investment goals – but what do we mean by this, and how does it actually work in practice? We will look at the various sources of risk indicators, how we can interpret these, and as a result, which levers we can pull in the multi asset universe in order to alter portfolio risk positioning. We will explain how this is implemented in ‘real life’ scenarios and highlight the importance of a truly flexible approach to portfolio construction.
In an industry creating increased complexity, regulation putting the responsibility of client understanding on the adviser, and markets likely to incite clients to ask difficult questions, we need to speak ‘client’ rather than ‘finance’. 1. What will get a client’s attention? 2. How can we keep the client interested and engaged long enough to receive the information? 3. What do they want or need to know? 4. How are their feelings connected to their outcome? 5. Are we chasing the wrong returns?
By the end of this session you will understand:
Speaker: Chris Jones, Dynamic Planner
In recent years, the regulator has continued their focus on how to create an environment where clients are getting good outcomes. In the retirement advice arena things have changed, particularly with the advent of pension freedoms. There was, perhaps, a definitive track to run on in the past, when it came to taking retirement income. That is no longer the case. There are some great opportunities to give people more flexibility in retirement than ever before, but these are not without a degree of risk. Whilst the pensions advice environment has changed for firms and consumers, the annuity market has also been developing, particularly in the area of personalisation. Whilst, in PS19/01, the regulator has reminded firms about the importance establishing eligibility for an ‘enhanced’ annuity, the accuracy of information to get a ‘market-leading’ rate is specifically highlighted. In fact, seemingly small details can make a big difference. So, what does the future hold? The combination of changing advice models and freedom and choice has led to greater adoption of technology and platforms. What does this mean for the way guarantees are put in place and the interaction with other funds and assets? How can advisers manage the balance between freedom, choice and certainty?
By attending this session, advisers will be able to:
As if pensions weren’t complicated enough, we’ve all had to deal with the dreaded annual allowance calculations. Very topical at the moment due to the introduction of the tapered annual allowance back in 2016, not to mention the money purchase annual allowance. We begin thinking all looks very straight forward, until the realisation hits that not only does the client have a DC pension, they’re also a member of a DB pension scheme. What annual allowance applies – is it the standard or is it the alternative. Of course as soon as you’re dealing with a high earner who is a DB member and has personal savings into a DC then all sorts of numbers need to be considered. We’ll address all of these points, alongside what charge is payable should the unfortunate event arise and summarise this within a very straightforward and allowable case study.
The use of smartphones has grown rapidly over the last decade and now is the time to take advantage of the opportunities that a mobile client experience can deliver to complement your face to face advice. As your clients trusted adviser you are very well placed to develop a digital strategy that works. We’ll show you how to automate your client reporting, provide secure and timely communications and deliver a better client experience all under your own branded app.
This session will help you to;
Speaker: Sim Sangha, moneyinfo limited
What is the key driver in firms adopting technology? Keeping up with the times? Appearing modern and relevant to clients? Or realising improved business metrics? Our recently launched eAdviser Index evidences the benefits of technology in the advice process using data from one third of the UK financial advice industry. Find out how technology can drive fundamental change in your business.
With the implementation of the IDD and the Senior Managers Regime due to be rolled out later this year, this session will provide an overview of the final IDD rules as relevant to individual protection, including compulsory training, market awareness, conduct of business and acting in your customers best interests. It will also explore the need to improve access to insurance for consumers with disabilities and pre-existing health conditions, and the steps that intermediaries can take to achieve this as well as improve outcomes. We will look ahead to the Senior Managers Regime and its requirements coming later this year. We are today in many cases triaging the customer out of the sales process - Why?...we will look at the consequence of not putting protection in place, the current application process and clients with pre-existing health conditions. Finally, his session will provide an overview of using price as the primary differentiator - what this drives and what it means for customer journeys and outcomes.
Speaker: Andy Woollon, Zurich
You have been contacted by a couple who are approaching retirement. They have never had financial advice before and while they recognise the need for advice, they are wary of doing so. Together, we will first task look at how to build rapport with new clients who are wary of taking advice. For the second task, we will review the client's key personal and financial information and some general objectives, to consider the additional hard/soft facts we would need to establish, further clarify the client's objectives and identify the issues we would need to consider when advising them. Having done that, the third task will be to devise a retirement decumulation solution that would meet the revised client objectives and address the issues we identified in task 2.
In this interactive session, we will be covering the following:
This event has been accredited by the Personal Finance Society and the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.
Hazel Richards Consultancy Ltd
Cornelian Asset Managers
Company: Cornelian Asset Managers
Chris joined Cornelian in 2014 from Apollo Multi Asset where he was responsible for adviser relationship management. Chris has 22 years investment experience gained in the Asset Management industry, having previously undertaken business development roles at Premier Asset Management and Schroders. At Cornelian, Chris is responsible for adviser relationships in the South West.
Company: Dynamic Planner
Chris Jones is Proposition Director at Dynamic Planner. He is responsible for Dynamic Planner’s investment process proposition and for clients ensuring investment suitability through Dynamic Planner’s investment process. He leads Dynamic Planner’s 14-strong team of analysts and qualified investment professionals. Chris is a member of the Executive Management Team and ensures that the investment expertise is effectively transmitted through the Dynamic Planner application, so that it is usable and understandable by advisers and their end clients. Previously, Chris built and ran investment propositions for Intrinsic, Blueprint and Bluefin, and was a member of the product and technical team at Bradford & Bingley. He has more than 25 years’ industry experience and as both a Chartered and Certified Financial Planner, brings a key financial planning and client perspective to the business.
Raymond James Investment Services
Jeremy started his career with specialist Pensions office NPI, 29 years ago, before moving to Scottish Amicable/Prudential where he was very active in the pensions and ‘Care’ markets. Jeremy has a depth of experience in presenting to the adviser community, through both seminars and workshops. Since 1993, Jeremy has increasingly specialised in the ‘At Retirement’ sphere, and from 2010 this has had a particular focus in the underwritten ‘Guaranteed Income for Life’ arena. Jeremy also spent nearly 3 years at an adviser practice, and uses that experience on a daily basis as when speaking to professional advisers.
A Chartered Financial Planner since 2006, Andy has worked in the industry for over 35 years. He has held a variety of positions with major providers and has also worked in a regulated advisory capacity. Andy brings extensive experience in the Pension, Investment and Tax
Afshan has 11 years of experience in the Financial Services Industry and has been a software consultant working for Intelligent Office for the last three and half years. She is completing her diploma for Financial Planning to sit alongside her Mortgage and Protection qualifications and hopes to be an financial adviser in the near future, as her passion is helping people. Her enthusiasm in helping advisors get the most of their technology and automation of processes in order to improve her clients revenue and giving them back time to be where they want to be most; with their clients.
Professional Edge Ltd
Company: Professional Edge Ltd
A freelance technical author and presenter, Neil is one of the Personal Finance Society's case study facilitators. He is a well known industry figure and highly experienced author and updater of CII learning materials, as well as being the CII's Lead Tutor for Pensions and also Business Financial Planning. As a fellow of the CII, he is currently Education Officer, as well as a former Chartered Champion and former Chairperson of the Northern Ireland Personal Finance Society regional committee.
Company: moneyinfo limited
Sim is Business Development Director for moneyinfo and has 13 years experience in the Financial Services industry including 7 years at 1st Software (now Iress) and 2 years at FinQS before joining the board of moneyinfo in 2010. His specialisms include proposition development and advising on digital strategy for a large range of clients from small to national adviser firms to wealth management businesses and workplace specialists. Sim has a BA in Economics and a number of financial qualifications including the Investment Management Certificate (IMC). Sim has delivered talks at a number of high profile events over the past 5 years, more recently on how the moneyinfo client portal technology can be used to address the challenges of GDPR. Notable events have included TEDx, Meeting of Minds and Money Marketing Interactive.
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Please click here to view the schedule of forthcoming Conferences, regional events and what CPD sessions will be covered.
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