Bristol and Cheltenham Regional Conference Q3 2019

RegTech, Protection and Pensions - the Good, the Bad and the Ugly


Your quarter three regional CPD conference will see leading subject matter specialists deliver a broad and topical programme including:


  • Pensions - the Good, the Bad and the Ugly
  • RegTech - how it can benefit your business
  • Map your future
  • Five rules of contrarian investing
  • Inheritance tax and potential pitfalls
  • Protection, SMCR and IDD.


View the full programme and reserve your free place using the link on the right. 


Attendance at all PFS events qualifies for structured CPD and provides the opportunity to share good practice with your peers. Lunch and refreshments will be provided.


08:45 - 09:30 Delegate Registration

09:30 - 09:40 Chair's Introduction

Chairperson: Hazel Richards, Hazel Richards Consultancy Ltd

09:40 - 10:15 Five Rules of Contrarian Investing…. Does Contrarian Investing still work?

Being a Contrarian Investor is a lot harder than it sounds. In a world driven by instant access to ‘’information’’ and ‘’headlines’’ how does the Contrarian Investor stay focused on the fundamentals of this Investment Style?

  • When you have read about it in the newspapers or see it on the news, it’s already over.
  • Buy when everyone wants to sell and sell when everyone wants to buy.
  • No one sees a bubble when their income depends on it.
  • Don’t take tips and don’t rely on sentiment.
  • What is obvious to you is not obvious to others (Long-term).

Speaker: Andrew Holmes, M&G

10:15 - 10:50 Inheriting tax – the potential pitfalls which may await

The need for inheritance tax advice may well be regarded as a lower need with the introduction of Residential Nil Rate Band (RNRB). However, there will be individuals in the UK who will not benefit from RNRB and who will see no increase in their inheritance tax relief until the planned Nil Rate Band (NRB) increase by CPI in 2021/22. So, for some, the rate of relief will not have changed for over thirteen years from when the £325,000 was introduced in April 2009. These include those who have no direct descendants and those whose net worth more than upper threshold of £2m. It may be some time before CPI makes any significant contribution to the NRB relief available if house price increases continue on their higher upward trajectory. With house price increase currently running at 2.5% (Nationwide Building Society, July 2018) this would mean the average house price would be £239,538 in 2023. Those with no direct descendants and net worth of less than £2m- are some who may need alternative strategies for wealth management. The requirement for inheritance tax advice for this demographic has therefore increased rather than decreased since 2009. As the major asset tends to be the family home this needs to be taken into account along with other assets. This, together with the introduction of pensions freedoms, has altered the landscape for inheritance tax planning. Furthermore, surviving spouses inheriting the ISA allowances mean that whilst tax efficiency continues for income and capital gains tax it is not necessarily so for inheritance tax. We will use a case study to explore this area in our session.

  • Explain the advice which may to be given not just to recipients of lifetime gifts but those giving the assets away.
  • Demonstrate how inheritance tax is calculated on estates and lifetime gifts.
  • Explain the need for differing types of life assurance to meet the needs of those giving and receiving lifetime gifts, and ultimately the estate on death.

Speaker: Kevin Holloway, Aviva

10:50 - 10:55 Professional Qualifications Officer

10:55 - 11:20 Morning break

11:20 - 11:25 Membership Officer

Committee: Stuart Hutton, Raymond James Investment Services

11:25 - 12:00 Pensions – The Good, The Bad and The Ugly

Retirement advice compliance is becoming more and more complex and sometimes you feel like you just can’t do right, for fear of doing wrong! In this session, we will aim to highlight some current and relevant pension areas, that are both Compliance and the FCA hot topics. We will highlight the many opportunities and some of the challenges facing those clients approaching and in retirement. We will be highlighting the latest news re the new State Pension, the impact for consumers and advisers regarding the latest FCA Retirement Outcome Review and last but not least, highlight some key areas relating to the Final Salary transfer market, with the aim of delivering best practice. We will be referencing our own recent Freedom of Information findings, the latest news from DWP, HM Treasury and FCA along with work we have just completed in conjunction with a Consulting Actuary firm relating to partial transfers. Case studies will be used as examples. The objective is to better understand the risks that come with these opportunities and share with you some ideas that help re-inforce best practice, in line PFS Pension Advice Taskforce and Gold Standard. We believe that there is a significant crossover, in how the process of advising clients, going into and already in Flexi Access Drawdown as well as those clients with a Final Salary Pension, this will help build on a Centralised Retirement Proposition.

  • Understand - the real value of the state pension as a guaranteed income foundation
  • Describe – the direction of travel the FCA are highlighting in cp19/5 and will this become a new option to consider for some advised clients?
  • Understand – the risks and benefits of a partial transfer over a full transfer (blending solutions)
  • Explore – how best practice enables us all to stay safe in the transfer market – db to dc and dc to dc – are there synergies?

Speaker: Kevan Ramanauckis, Canada Life

12:00 - 12:35 What is RegTech and how can it benefit your business?

One thing is for sure, it’s raining regulations and associated costs are increasing. Retail Investment Advice firms now need to ensure they not only implement compliance strategy but also evidence how they comply on a sustained basis. Model Office’s presentation will show how the FCA are now looking to regulation technology (RegTech) as a major enabler platform to ensure retail investment adviser firms can empower their professional practice and continue to comply and compete in an ever demanding and hard regulatory market. The benefits of which can not only evidence compliance but also reduce time and costs spent on compliance activity.

  • The role of technology in supporting professional development
  • The FCA’s direction of travel and support for RegTech
  • RegTech enabling proof for the 2 key areas for professionalism

a. Competency (Knowledge)

b. Conduct (Behaviour)

Speaker: Chris Davies, Model Office

12:35 - 13:10 Map your future

Significant changes have altered the investment landscape, from the impacts of longevity, shifting responsibility to rising costs. These changes with the increased lack of confidence make it a difficult environment for investors to know where to put their money which is why we see 74% referring to themselves as “savers” rather than “investors” (Source: BlackRock Global Investor Pulse 2018, Nat Rep Base: UK (4,163). During this session we are going to discuss the challenges investors are facing today, the intensifying scrutiny on advisers and then look at the importance of a multi-asset solution to create a diversified portfolio. We will highlight our recently launched fund of funds range which offers investors a product that is cost-effective, dynamically risk managed and rebalanced regularly to ensure they are fit for any market environment.

  • Determine the latest changes in the investment landscape and the impact on investors
  • Understand how investment solutions have evolved in order to build diversification based on investors desired level of risk or time-horizon
  • Describe the characteristics of a low cost multi-asset solution and consider its place as part of a well-diversified portfolio

Speaker: Susan Rohe, BlackRock

13:10 - 13:15 Chartered Champion

13:15 - 13:55 Lunch

13:55 - 14:30 Running a compliant and profitable business in 2020

Focusing on the key regulatory and commercial challenges facing advisory businesses, The SimplyBiz Group will explore the best practice approaches used by many of the more the firms they provide services to. Drawing on real examples from differet types and sizes of advisory firms, this session will allow time for delegates to reflect on their current business processes, prioritise the challenges to tackle next, and leave with a tangible “to do” list.

  • A summary of the major regulatory and commercial challenges facing advisers.
  • Insight into the ability of technology to tackle these challenges.
  • Understanding the challenges technology cannot solve without good business processes.
  • A brief, high level practice audit that delegates can follow along with during the presentation, leading to a clear “to do” list.

Speaker: Dan Russell, SimplyBiz Investment Services

14:30 - 15:10 Innovating the protection market - Diabetes Life cover

For people with diabetes, taking out life cover can be a long and complicated process, with many struggling to find competitively priced insurance. So we’ve created life cover designed specifically for people with type 1 and type 2 diabetes mellitus. We’re offering people with diabetes tailored cover with premiums that can be reduced to reward good control of the condition. Diabetes Life Cover offers a much simpler application process that’s specifically tailored to people with diabetes – so we don’t need to ask any unnecessary questions. Your clients will have access to our Helping Hand support service from the day their plan starts. This gives them access to a dedicated nurse who can provide tailored support for as long as it’s needed.

At the end of this session, you will:

  • Have an awareness of the rising problem of Diabetes in the UK today and the extent to which it is affecting a significant portion of the population.
  • Understand the levels of cover available with Royal London Diabetes Life Cover.
  • Understand where to go to create and apply for Diabetes Life Cover.
  • Understand how your clients can manage their premium in line with how they are managing their diabetes condition.


Speaker: Gregor Sked, Royal London

15:10 - 15:15 Chair's Close


CPD CII Scheme
PFS Accredited 4h 10min

This event has been accredited by the Personal Finance Society and the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.


Hazel Richards

Hazel Richards Consultancy Ltd

Kevan Ramanauckis

Canada Life

Kevin Holloway


Andrew Holmes


Stuart Hutton

Raymond James Investment Services

Chris Davies

Model Office

Susan Rohe


Dan Russell

SimplyBiz Investment Services

Gregor Sked

Royal London


Ashton Gate Stadium - Conference Centre

Ashton Road

Partners in professionalism


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If you have any further queries about CPD, please contact the Personal Finance Society /CII on 020 7808 5616.

We will do our best to accommodate all dietary requirements. You can make us aware of this as part of the registration process, or update your Event Profile on the PFS website (click on My Events to login and then edit your requirements on your Event Profile).

Please email the Conference Office at after the Conference and we will send you the presentation slides.

The dress code is business attire.