Bolton National Financial Planning Symposium 2018

2018 Financial Planning Symposiums – Resistance is futile

Incredibly powerful forces are driving change in the way professional financial advice is delivered. Should you resist or let the forces guide you? Demographics, longevity, later life and a new retirementality. Shifting social values that are driving innovation and a quickening pace of change that is demanding scenario planning and clearer financial roadmaps to aid decision making.

Please note that registration for this conference is now closed online. If you wish to attend, visit the PFS registration desk on the day of the event and we will be able to assist you. 


08:00 - 08:40 AVIVA Breakfast Session

NOTE: Separate registration is required. Please go to to register

08:00 - 08:40 Fidelity Breakfast Session

NOTE: Separate registration is required. Please go to to register

08:00 - 09:30 Registration and exhibition opens

09:30 - 09:45 Welcome to the 2018 Financial Planning Symposiums

Speaker: Sue Nelson, Science Journalist

09:45 - 09:55 President's address

Speaker: John White, Personal Finance Society

09:55 - 10:15 The Professional Force Awakens- A New Hope

Speaker: Keith Richards, Personal Finance Society

10:15 - 10:45 Difficult to see, the future is

Frank Witte will take you on an exploration of how people deal with and prepare for unexpected events, or events they do not want to expect but know to be possible future reality anyway. He will do so by exploring stories and narratives that people share with each other taken from and/or exemplified by narratives from the Galaxy far far away. Almost seamlessly that will also involve the question which role the stories and narratives that we tell clients play when they confront their choices concerning risk and opportunities still in the future. Although we will look at examples from a different universe, it will all very much apply to us, here and now.

  • Gaining deeper insight into how human beings make choices and how they depict humans making choices
  • Gaining a better understanding of the role of time, uncertainty and location in the stories we tell about decision-making
  • Analysing examples of story-telling, its impact on people and how we might knowingly and unknowingly use this impact of story-telling in advising and guiding people who are making choices
  • Increase the awareness of attitudes to loss, risk, sickness and health and how stories talk about how they influence our choices

Speaker: Frank Witte, University College London

10:45 - 11:15 How can you help clients make sense of an uncertain future?

The FCA’s Retirement Outcomes Review has made it very clear that when it comes to delivering good client outcomes the bar for good practice is high and only set to rise. But clients now have so many options that helping them to understand what will deliver the best outcome for their needs is challenging. This session takes a step back and looks at how thinking through scenarios with a client can help to improve outcomes.

  • Understand why planning is important but plans are not
  • Recognise why it’s important to consider multiple scenarios
  • Using scenarios to explore a client’s capacity for risk without getting mired in the detail.

Speaker: Jason Whyte, EY

11:15 - 11:50 Coffee break and exhibition

11:50 - 12:20 The force of technology and how it’s shaping the future of advice delivery

In this session Abbie will share insight into how advisers are harnessing digital, using examples, and evaluate the evolution of adviser business models in response to emerging trends.

  • Does digital signal the end of advice as we know it?
  • Learn how advisers are using technology to service their clients in new and innovative ways - while at the same time reducing risk
  • Why building a tech savvy business matters in intergenerational financial planning

Speaker: Abbie Knight, DISCUS

12:20 - 12:50 Do, or Do Not. There is no try.

When markets shift, resistance is futile. So what are the forces for change and how do you respond? Harvard Business School professor Clayton Christensen, called it the Innovators Dilemma; “how successful, outstanding companies can do everything "right" and yet still lose their market leadership – or even fail – as new, unexpected competitors rise and take over the market.” (Wikipedia) Financial advice is likely to be affected by precisely this challenge as advisers continue to work in the high profit “at retirement” market, whilst new generations of clients come through seeking a totally different business model. Current industry discussion focusing solely on ‘price’ and ‘how to charge’ might be missing this broader change. Brett Davidson of FP Advance believes it’s time for some new thinking. Come and find out what he suggests advisory firms should be doing to position themselves for this exciting future.


  • Understand the powerful market forces driving change 
  • Discover how other businesses have responded to disruption in their industry 
  • Consider a range of business models to help you continue to meet your clients changing needs

Speaker: Brett Davidson, FP Advance Ltd

12:50 - 13:30 The power of invisible wealth

The so-called pension freedoms are the most important change to our pension system in a lifetime. The value of accrued past DB entitlements for many millions of people is significant. While it was once possible to regard all DB pension income as a retirement income stream that is no longer the case irrespective of whether such accrued entitlements are taken as income or not. Advice given to people who have substantial past DB entitlements must take account of them. Advisers are the most likely source of information about pension entitlements going forward. From a public policy viewpoint it seems crucial that individuals’ rights are enhanced to allow partial surrender of accrued DB entitlements as a right.

  • Many future clients will have significant ‘invisible wealth’ generated from past DB pension scheme membership
  • It is and has always been invisible to many of them and those around them
  • Advisers will be unable to give holistic financial advice to many clients without taking account of such accrued wealth

Speaker: Steve Bee, Jargonfree Benefits

13:30 - 14:30 Lunch and exhibition

14:30 - 15:00 Now, witness the power of this fully operational cash-flow plan

In recent years, cash-flow planning has moved from being a niche activity to being much more mainstream. You could argue that every adviser should now be using cash-flow planning to a greater or lesser extent. In this session, Rory will explain his understanding of the FCA’s expectations in this area, how cash-flow planning can be used to meet FCA requirements, highlight some pitfalls to avoid and give examples of good and poor practice.

  • Understand FCA expectations in relation to cash-flow planning
  • Consider examples of good and poor practice
  • Review your approach

Speaker: Rory Percival, Rory Percival Training and Consultancy

15:00 - 15:30 The outlook for the UK economy beyond Brexit

Brexit is an issue that is dominating the energy of government, diverting it from dealing with some of the pressing issues facing the UK that would exist with or without Brexit. That latter is purely a decision made by the UK and any economic consequences that flow from it is avoidable but could and will interact with some of the unavoidable risk and issues that the country faces. Rising inflation and interest rates, slower growth, buoyant equities, low bond yields, tight credit spreads and yet Brexit uncertainty, protectionist attitudes – what do these and other challenges mean for the UK’s economic prospects after Brexit? Former Lloyds Bank Chief Economist, Professor Trevor Williams, moves beyond the headlines to uncover what the current situation means for your business.

Gain an understanding of those challenges ranging from:

  • low productivity
  • an ageing population
  • high levels of public and private sector debt
  • demographics that is changing the world, and its economic and social and political relationships
  • threats to globalisation
  • the 4th industrial revolution and all it implies as the pace of economic change speeds up, across a range of industries

Speaker: Trevor Williams, TW Consultancy

15:30 - 16:10 Leading from the front

Flying a multi-million pound fighter jet in hostile territory is not an everyday career, and comes with a high degree of pressure and responsibility. It’s a dream job that takes years of ambition, training and commitment but, for Mandy Hickson, it was a dream that became reality. Find out about Mandy’s incredible journey to become one of the UK’s first female, fast-jet pilots and how she overcame many obstacles to develop the skills to succeed in such a demanding career.

Flying a multi-million pound fighter jet in hostile territory is not an everyday career, and comes with a high degree of pressure and responsibility. It’s a dream job that takes years of ambition, training and commitment but, for Mandy Hickson, it was a dream that became reality.

Find out about Mandy’s incredible journey to become one of the UK’s first female, fast-jet pilots and how she overcame many obstacles to develop the skills to succeed in such a demanding career.

Speaker: Mandy Hickson, Managing Director, Hickson-Experience from the front line

16:10 - 16:20 Wrap up and close

Speaker: Sue Nelson, Science Journalist


CPD CII Scheme
PFS Accredited 4h 20min

This event has been accredited by the Personal Finance Society and the CII and can be included as part of your CII CPD requirement should you consider it relevant to your professional development needs.


Sue Nelson

Science Journalist

John White

Personal Finance Society

Keith Richards

Personal Finance Society

Frank Witte

University College London

Jason Whyte


Abbie Knight


Brett Davidson

FP Advance Ltd

Steve Bee

Jargonfree Benefits

Rory Percival

Rory Percival Training and Consultancy

Trevor Williams

TW Consultancy

Mandy Hickson

Managing Director, Hickson-Experience from the front line

Sue Nelson

Science Journalist


Bolton Whites Hotel

De Havilland Way
Greater Manchester


Click on the ‘Book Now’ button above. Once you have logged into your PFS account you will be taken to the booking pages for this conference.

The dress code is business attire.

You can amend your registration details by logging into your Events profile. Click on the ‘My Events’ button to do so now.

It could be that you have entered your email address incorrectly or that you have switched to a new email address, or that for some technical reason your registration failed. Please contact the Personal Finance Society Conference office and we can check your records.

At the present we are not able to automatically upload the CPD records, but we hope to be able to offer that service in the near future.

Please also note that you MUST sign in at the Conference for all sessions you attend in order for the Conference Office to validate your attendance.

You will be able to download your CPD Certificate from the PFS website after the event, and will receive an email with the link once we have recorded your attendance online. Although we do our best to do this as soon as possible after a conference, in some circumstances this may take a few days. If you are not able to download your CPD Certificate after 7 working days please email to clarify this.

For general information and links about the CPD process, please click here.

To log-in and view your CPD records, please click here.

If you have any further queries about CPD, please contact the Personal Finance Society /CII on 020 8989 8464.

We will do our best to accommodate all special and/or dietary requirements. You can make us aware of this as part of the registration process, or update your Event Profile on the PFS website (click on My Events to login and then edit your requirements on your Event Profile).

Please email the Conference Office at after the Conference and we will send you all the post event literature.