How to Get Quality Appointments on the Phone with Both Inbound and Outbound Scripts
Dear London and Kent PFS members,
As we kick off 2026 with a focused plan, we want to start the year strong. We’re hosting valuable sessions with soft skills specialist and award-winning speaker Bernie De Souza. Everyone wants to start the year fast, and these sessions will help you do just that.
How to Get Quality Appointments on the Phone with Both Inbound and Outbound Scripts: This session will help you keep a full diary by mastering appointment-setting techniques, with rejection-free phrases and the exact words to use, so making phone calls will be something you look forward to.
Date: Wednesday, January 14th, 10:00 a.m. to 11:00 a.m.
Click here to join this webinar: Register for 14th January 2026
You’ll discover how to:
• Book more appointments using simple, rejection-free techniques
• Build instant rapport and connect emotionally on the phone
• Turn enquiries into appointments with confidence
• Handle awkward questions and initial objections smoothly
• Read caller intent through tone and pacing
• Open outbound calls naturally without sounding scripted
• Overcome common blockers such as “I’m busy” or “Send me an email”
• Create curiosity and guide prospects towards booking an appointment
If you can’t attend live, we’ll send out recordings afterwards so you won’t miss a thing.
We look forward to helping you kick off 2026 on the right foot!